Contact ElimuTech for any questions about courses, student verification, or institutional partnerships
Choose your preferred method to contact our Kenyan team
Speak directly with our support team during business hours
Mon-Fri: 8am - 5pm EAT
Call NowSend us an email and we'll respond within 24 hours
General inquiries
Send EmailMessage us on WhatsApp for quick responses
Available 24/7 for students
Chat NowHave questions? Send us a message and our team will get back to you promptly.
Visit us in person at any of our locations across Kenya
Visit our headquarters in Nairobi
Ngong Road, Senteu Plaza, 5th Floor
Quick answers to common questions from Kenyan students and institutions
Verification typically takes 1-2 business days after you submit your student ID. During peak times (beginning of semesters), it may take up to 3 business days. You'll receive an email notification once your verification is complete.
We accept M-Pesa, credit/debit cards (Visa, Mastercard), and bank transfers. For institutional payments, we accept bank transfers and cheques. All payments are in Kenyan Shillings (KES).
Yes! Our platform is fully responsive and works on all devices. We also have a mobile app available on Google Play Store for Android devices. Our courses are optimized for mobile learning with Kenya's internet speeds in mind.
After completing all course requirements, your digital certificate will be available for download in your dashboard. You can also request a printed certificate for an additional fee, which will be delivered to any address in Kenya within 7-10 business days.
Yes, we offer special pricing for Kenyan universities, colleges, and technical institutes. Discounts are based on the number of students enrolled. Contact our institutional partnerships team at institutions@elimutech.ac.ke for customized quotes.
Our Kenyan support team is available to assist you
8:00 AM - 5:00 PM EAT
9:00 AM - 1:00 PM EAT
24/7 via WhatsApp
For urgent issues outside business hours, contact us via WhatsApp at +254 759 412679
